IS ARTIFICIAL INTELLIGENCE THE OMOTENASHI OF THE FUTURE?

27
Mar
2018
IS ARTIFICIAL INTELLIGENCE THE OMOTENASHI OF THE FUTURE?

6 -min. read From virtual chatbots programmed to surprise and delight to sci-fi novelties working the lobby, Ana Andjelic navigates the right (and wrong) way to emulate the Japanese spirit of hospitality and service with the help of AI.

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