1 -min. read Hotels texting with their guests is nothing new, but one of the few that’s really got it right is the Hotel Irvine in Orange County, California.
3 -min. read Hospitality expert Dirk Dalichau reveals how managers are ignoring the creativity and ideas of the next generation of hoteliers – and why this must stop.
7 -min. read Salt Hotels’ David Bowd on reinventing the B&B and making service cool again