6 -min. read From virtual chatbots programmed to surprise and delight to sci-fi novelties working the lobby, Ana Andjelic navigates the right (and wrong) way to emulate the Japanese spirit of hospitality and service with the help of AI.
7 -min. read Where have all the individuals gone? At a time when social media has created a ‘global village’, maybe a little dissonance wouldn’t be a bad thing.