ARRIVE HOTELS WILL FLIP THE SCRIPT IN PALM SPRINGS

2 -min. read

Palm Springs’ hotel scene is hot, hot, hot right now. Four major hotels are coming within the next year, including a Kimpton, an Andaz, an AC Hotel by Marriott, and an Autograph Collection Hotel. But the one that has us nearly giddy with anticipation is Arrive Hotels. 

Arrive is a completely new hotel brand started by former Facebook employee Ezra Callahan. (He was the social network’s sixth hire.) The first Arrive is set to open on N. Palm Canyon Way in Palm Springs’ Uptown Design District.

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The architecture of the hotel is very much midcentury modern-inspired (as if it would be anything else) and even though there are just 32 guest rooms (all with clerestory windows overlooking the mountains), there will be plenty of places to hang out, including an 80-seat restaurant with al fresco dining, a 66-foot pool and a massive 20-foot jacuzzi. Whee! We also love their logo. So fetch.

But Arrive is bringing something different to Palm Springs than the other lifestyle hotels–a seriously laid-back check-in experience. In fact, there will be no front desk. Guests can simply walk into the hotel and head over to the restaurant or bar and ask to check-in. That’s because all employees at Arrive will be cross-trained to do different jobs, whether it be checking in a guest or making a cocktail. Interesting, right?

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Of course, technology will play a huge role in the hotel’s relationship with customers. Many elements of the guest experience will be taken care of pre-arrival, so that when guests, er, arrive at Arrive, all they will need to do is get their room key and head upstairs. But they might not even need to do that as Arrive is working on a smartphone-as-a-key function too. Speaking of phones, the rooms at Arrive will not have telephones. Guests will be able to text or call the hotel for whatever they need.

Other amenities in the guest rooms will be top notch too such as king beds, Apple TV, free WiFi, Malin + Goetz bath amenities, and minibar snacks at sensible prices. Even better, Arrive will not have a resort fee, which most Palm Springs hotels and resorts have.

Arrive is still listed as opening sometime this winter. Room rates should be about $199 a night but will obviously increase during peak times. #coachella. You can follow Arrive’s progress on their Facebook page.

[PHOTO: Arrive Hotels/Facebook]

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Juliana Shallcross
A self-confessed hotel addict, Juliana Shallcross has been reporting on hotels around the world for more than a decade. She was previously the managing editor HotelChatter.com. A good portion of her job involves sleeping in new hotels, obsessing over technology and keeping tabs on the ever-changing hospitality landscape. She's based in Los Angeles.

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