CURATING YOUR CROWD
CURATING YOUR CROWD
As part of the first Ministry of Ideas on 10 June, LE Miami brought together three speakers focusing on how savvy hoteliers can tailor their experience to attract the creative class, whether this means redefining the concept of great service, targeting clients from the entertainment industries or designing a new neighbourhood. Members of the LE Miami Collective were invited to join the conversation before the show via LinkedIn
DOMINIC PURVIS, SWIRE HOTELS
HOW CAN SERVICE BE IMPROVED IN LIFESTYLE HOTELS?
Dominic is responsible for marketing and sales for the Swire Hotels portfolio of brands and for the development of a standalone restaurant division. Since joining the Swire Group in 1989, Dominic has held a variety of roles in aviation, real estate and hospitality in Hong Kong, India and Germany, focusing largely on marketing, customer experience and eCommerce. He was also a founder of the Aviation Global Deal Group, which proposes a standardized global methodology for airlines to account for their carbon emissions. Born and raised in Hong Kong, Dominic was educated in the UK and the USA and holds a BA and an MA from the University of Oxford.
John Gianquitto is Chairman, Chief Executive and joint owner of The Appointment Group Ltd (TAG), a renowned international travel and event management company providing discreet, innovative and bespoke solutions to a discerning clientele. John’s ‘nothing is impossible’ approach was part of the founding ethos of The Appointment Group when it was launched in 1983 and continues to be its driving force.
Carlos Couturier serves as creative force and Managing Partner for Grupo Habita, which owns and manages Condesadf, DESEO [Hotel + Lounge], Habita Monterrey, La Purificadora, Hotel Habita, Endemico, Boca Chica and Distrito Capital lifestyle hotels in Mexico. He also owns and operates Azúcar and Maison Couturier in Veracruz. Carlos currently oversees the design, architecture and creative teams for all Grupo Habita properties, including Hôtel Americano in New York.